The story goes as thus: despite the best intentions of the technical writers, content designers, product managers and developers, user documentation is never able to keep up with releases for a scaling business in the lightning-fast world of SaaS.

Then out-of-date docs erode trust with customers, increase churn, balloons customer support time and costs, and creates strain on internal teams struggling to keep up.


The Source Layer has been there before. We build automated documentation solutions to ensure that user documentation stays up to date, no matter the time, staffing or budget constraints.